EKC 360
Caring for your
system support
EKC 360 HELPS TO:
- ENSURE OPTIMAL OPERATION WITH SYSTEM PERFORMANCE CHECKS
- MAINTAIN CURRENT SYSTEMS WITH LICENSING & SOFTWARE UPDATES
- GIVE YOUR TEAM TIME BACK, SO YOU CAN WORK ON YOUR GOALS
- MAXIMIZE YOUR TECHNOLOGY LIFECYCLE, PLANNING, & PROCESSES
- PROVIDE SUPPORT COVERAGE THAT MEETS YOUR ORGANIZATION’S NEEDS
- MANAGE TECHNOLOGY BUDGETS, NOW & IN THE FUTURE
- CREATE EFFICIENCIES FOR YOUR SYSTEM, STAFF, & TEAMS
- KEEP YOUR STAFF TRAINED ON SYSTEM FUNCTIONALITY & CHANGE
- DEVELOP A TECHNOLOGY ROAD MAP TO SCALE WITH YOUR ORGANIZATION
System Support services
EKC 360
Services
Ensuring your technology solutions are ready when you need them the most
Managing your technology...
... so, you don’t have to.
When you need new technology
“today not tomorrow”
- Future-proof with leading technologies
- Simplify & streamline technology purchases
- Budget for short- & long-term plans
- Expand your technology resources
- Create operational monthly payments
Discover
the latest technology benefits, managed services, or simple financial programs that best fit your organization now & in the future.
DESIGNED WITH YOU IN MIND
EKC’s 360 support program manages the details needed to keep your technology systems working for you, while you work on your goals.
Bi-annual system evaluations
Remote & on-site technology support*
Comprehensive reports with each evaluation
Dedicated systems training & reorientation
Semi-annual software & chipset updates
(As required)
Receive quicker response in EKC’s service queue
Proactive check-in calls with EKC’s support team
Up to $100 shipping cost coverage on equipment repairs
Guaranteed call back time for support calls
*during EKC normal business hours
PREMIUM OPTIONS
For those organizations looking for a little extra.
Stay current with manufacturer licensing & technical support
Ensure smooth events with on-site &/or remote support
Guaranteed response times to support your critical systems
Manage spare equipment essential to the business
Implementation support of new technology rollouts or device upgrades
