Caring for your
EKC 360 HELPS TO:
System Support services
Ensuring your technology solutions are ready when you need them the most
Managing your technology...
... so, you don’t have to.
When you need new technology
“today not tomorrow”
Discoverthe latest technology benefits, managed services, or simple financial programs that best fit your organization now & in the future.
DESIGNED WITH YOU IN MIND
EKC’s 360 support program manages the details needed to keep your technology systems working for you, while you work on your goals.
Bi-annual system evaluations
Remote & on-site technology support*
Comprehensive reports with each evaluation
Dedicated systems training & reorientation
Semi-annual software & chipset updates
Receive quicker response in EKC’s service queue
Proactive check-in calls with EKC’s support team
Up to $100 shipping cost coverage on equipment repairs
Guaranteed call back time for support calls
*during EKC normal business hours
For those organizations looking for a little extra.
Stay current with manufacturer licensing & technical support
Ensure smooth events with on-site &/or remote support
Guaranteed response times to support your critical systems
Manage spare equipment essential to the business
Implementation support of new technology rollouts or device upgrades