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EKC 360

Caring for your

system support

EKC 360 HELPS TO:
System Support services
EKC 360

When you need new technology

“today not tomorrow”
Discover
the latest technology benefits, managed services, or simple financial programs that best fit your organization now & in the future.

DESIGNED WITH YOU IN MIND

EKC’s 360 support program manages the details needed to keep your technology systems working for you, while you work on your goals.

Bi-annual system evaluations
Remote & on-site technology support*

Comprehensive reports with each evaluation

Dedicated systems training & reorientation

Semi-annual software & chipset updates
(As required)
Receive quicker response in EKC’s service queue
Proactive check-in calls with EKC’s support team
Up to $100 shipping cost coverage on equipment repairs
Guaranteed call back time for support calls

*during EKC normal business hours

PREMIUM OPTIONS

For those organizations looking for a little extra.

Stay current with manufacturer licensing & technical support

Ensure smooth events with on-site &/or remote support

Guaranteed response times to support your critical systems

Manage spare equipment essential to the business

Implementation support of new technology rollouts or device upgrades

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